Friends Guide Real Estate ("we", "us") respects your privacy. This policy explains what personal information we collect through this website and how we use it.
1. Information We Collect
When you create an account, submit an inquiry, book a viewing, leave a review or contact us, we collect information such as your name, email address, phone number and any message you provide. We also collect standard technical data (IP address, browser type, pages visited) to keep the site secure and improve it.
2. How We Use Your Information
- To respond to inquiries and arrange property viewings
- To manage your account and buyer dashboard
- To send booking/inquiry confirmations and status updates
- To improve our listings, website and customer service
- To send newsletters or market updates, only if you opt in
3. Sharing Your Information
We do not sell your personal information. We may share it with our own agents/staff to handle your inquiry, and with service providers (e.g. email or WhatsApp messaging) strictly to deliver our services to you.
4. Data Retention
We retain your information for as long as your account is active or as needed to provide our services, respond to legal obligations, and resolve disputes.
5. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at info@friendsguiderealestate.com.
6. Cookies and Analytics
Essential cookies and local storage keep the website secure, maintain signed-in sessions, remember display preferences and support features such as property comparison. These are needed for the site to operate.
If you select “Accept analytics”, we may load Google Analytics to understand aggregate website usage and improve our services. Analytics does not load before you consent. You can reject non-essential cookies in the consent banner and clear this site's local storage in your browser to reset your choice.
We do not use third-party advertising trackers on this website.
7. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.
8. Contact
For any privacy questions, reach us at info@friendsguiderealestate.com or +971 52 654 1925.